Website Repairs & Broken Form Help

Website broken? Let’s get it sorted.

Errors, broken pages or forms not sending enquiries?

Tell us what is happening and send the website address. We can investigate errors, broken layouts, contact-form delivery, WordPress problems and signs of malware. You do not need to know what caused the fault.

No technical knowledge needed. Tell us what is happening; we explain the next step and agree the cost before paid work starts.

How we can help

  • Website errors & broken pages
  • Forms that do not send enquiries
  • WordPress faults & malware investigation
  • A clear assessment and repair quote
See how it works
Website problems & enquiries

Start with the problem. Leave the technical words to us.

Send the website address and what you are seeing. We assess repairs and new integrations before quoting. Ongoing plans can then help with routine checks and small improvements.

Tell us what is wrongAssessment and repairs are quoted before work starts.
Does this sound familiar?

Help with the jobs holding you back.

Your enquiry form looks fine, but messages never arrive

We review the journey from submission to the agreed inbox or system, including delivery settings and spam handling. After the agreed repair, we test the journey and explain any remaining provider limits.

An update has broken the website

We investigate the website software, theme, plugins or integrations involved. We review backups and the effect of changes before agreeing a repair.

Your site shows warnings, spam or redirects

We assess whether the issue involves a certificate, hosting, compromised content or another cause. Malware investigation and recovery are scoped around the actual incident.

You need someone to look after the site afterwards

Once the immediate fault is addressed, DexCare can provide routine maintenance, security and backup reviews, small changes and an enquiry-form check. Existing major faults are quoted separately.

Not sure what the problem is called?

That is fine. Describe what you see, what you have tried or what you would like to happen. We will help you work out the right service.

What happens next

One step at a time.

1

Explain the problem

Tell us which website or tool is involved, what you expected and what happened instead. A copied error message can help. Keep passwords, private customer records and payment details out of the public enquiry form.

2

Understand the options

We assess the setup and explain what investigation or development is appropriate. You know the proposed work, access requirements and price before proceeding. Some issues also need the original provider or account owner.

3

Check the fix together

We test the agreed outcome and explain what changed. Where an integration or custom feature needs ongoing attention, we describe the support responsibilities and any recurring third-party costs before the work is handed over.

See our work

Relevant work, explained.

See all our work

Explore the project pages for the actual work delivered. Each business and website has different requirements.

BEFORE YOU COMMIT

Know what happens
before you pay.

Tell us what you need. We explain the work, the price and any ongoing costs before you decide. You do not need to prepare a technical brief.

See ongoing support plans
01

Start with the business need

Tell us what you want to change, who you want to reach and what is getting in the way. You don’t need a technical brief.

02

See a clear scope and quote

We agree deliverables, responsibilities, timescales and costs. You can decide whether the proposal is right for you.

03

Keep the next step clear

We explain how reviews, handover and any ongoing support will work. Paid work begins only after agreement.

Ask us for help
Before you decide

Your questions,
answered.

How much is a repair?

We explain the assessment and agree the proposed work and price before starting. The cost depends on the issue, access and platform.

Can you fix it immediately?

Tell us how the problem affects the business so we can assess priority and availability. We explain the next step and expected update after reviewing the issue; there is no blanket emergency repair-time guarantee.

Is the repair included in a new DexCare subscription?

Major repairs, malware cleanup and pre-existing faults are separately assessed. A monthly plan covers the stated ongoing work after onboarding.

Errors, broken pages or forms not sending enquiries?

Speak to Harley about your business. A short message is enough to start; we will ask for anything else we need.