06 / Care & security

Website maintenance & security

A clearer plan for keeping your website working.

Your website needs attention after launch. We help with maintenance, troubleshooting and security work so problems can be addressed and your online presence stays useful.

How we can help

  • Website maintenance & updates
  • Malware investigation & cleanup
  • Backups & recovery planning
  • Technical troubleshooting & support
01

Understand what needs attention

We review the current setup, software, access and known issues before recommending a care plan. Existing problems are identified and scoped clearly.

02

Resolve the underlying problem

When a site breaks or is compromised, we investigate the cause, repair the affected components and look at what needs to change to reduce the chance of recurrence.

03

Make upkeep a routine

Updates, backups and ongoing checks work best as an agreed process. We define responsibilities, support arrangements and any exclusions so you know what is covered.

A good fit forBusinesses with an existing website, teams without an in-house technical specialist, and owners dealing with a broken or compromised site.
Relevant experience

Work in practice.

All projects
SliderCuts — website care from the DexCloud portfolio
Website care

SliderCuts

From a malware problem to ongoing website and digital support.

Malware removal
Security
Website care
Ongoing
Digital support
Creative
BEFORE YOU COMMIT

Know what you’re
getting into.

Ongoing care starts with DexCare from £129 per month. Existing faults or recovery work may need a separate quote.

See ongoing support plans
01

Start with the business need

Tell us what you want to change, who you want to reach and what is getting in the way. You don’t need a technical brief.

02

See a clear scope and quote

We agree deliverables, responsibilities, timescales and costs. You can decide whether the proposal is right for you.

03

Keep the next step clear

We explain how reviews, handover and any ongoing support will work. Paid work begins only after agreement.

Discuss what you need
Before we begin

Your questions,
answered.

Can you help with a hacked website?

Yes. We can investigate malware and compromised website files, work through cleanup and recovery, and review the affected setup. The scope depends on the incident.

Do you support WordPress websites?

Yes. We can maintain existing WordPress sites as well as other platforms. A new site does not need to use WordPress.

Is emergency work included in every plan?

Support arrangements and response expectations are defined in the written scope. Major recovery work or pre-existing issues may need a separate quote.

Let’s make it happen

Have something in mind?

Tell us what you’re working towards. We’ll help turn it into a clear, practical brief.